How To: Unpack Your Rose

We’d always recommend that roses are unpacked fully from their boxes as soon as possible, as they are outdoor plants that need fresh air and natural daylight to thrive.

All our packaging is designed so that you can open it without damaging it, therefore giving you the choice to put the rose back inside for ease of transport and gifting. Please see the videos above for more details.

Yes! As you can see from the videos above, our boxes do not need cutting or ripping, only the cardboard straps that secure it together. This means that the boxes are able to be folded back together for transporting or gifting.

Yes! We try to be as sustainable as possible and don’t use single use plastics.

All the boxing materials and strapping is cardboard and can be recycled with your normal household recycling.

If you’ve received a potted rose, the protective bag around the pot is biodegradable and the pot itself is recyclable.

As always, please check your local household recycling services and restrictions.

No, please do not keep your rose inside at any point of the year. Our roses are fully hardy and need to be outside all year round. Bringing them inside, or even sheltering them in a garden shed over the winter, will disrupt the growing cycle and affect the health of your rose.

Yes! Roses are fully hardy plants and need to be outside all year round. Bringing them inside, even into a garden shed/greenhouse for shelter, will disrupt their growing cycle and affect the health of your rose.

Yes, roses are outdoor plants and will be perfectly fine even in bright sunny weather. Make sure you are giving your rose plenty of water, up to twice a day in extreme heat. To reduce any chance of scorching the leaves, water under the canopy, ideally early morning and late evening.

If any leaves/blooms do get a little crispy – don’t panic! Simply remove them, and the rose will re-grow. As long as you are watering your rose sufficiently it will still be healthy.

If your rose has arrived in a 5.5L container, we’d recommend planting or repotting before the end of the current season.

If your rose has arrived in a willow basket, it will be happy to stay in it for up to two years.

To plant or repot, use a good quality compost such as John Innes No.3 or a Rose, Tree & Shrub compost. For more information on planting and repotting please see our guide.