Have you just received a rose from English Roses? We hope that you love it!
To keep your rose in the best possible condition, please follow the simple steps below.
Upon Arrival: #
When you have just received a rose, getting it happy and settled is as easy as 1 – 2 – 3! Click each step for more information.

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Please unbox your rose on the day of delivery, and remove all packaging from the rose.
For more help on unboxing, including a step-by-step video, please see our guide.
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Place your rose outside in natural daylight.
Do not keep your rose inside at any point of the year, even in the winter.
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Your rose is likely to be thirsty after its journey, so please give it a little water.
Your rose will be fine in its pot for several weeks, just remember to water regularly! If your rose is in a willow basket, it will be happy for up to two years before needing to repot or plant out.
Ongoing Care: #
Rose care doesn’t have to be overwhelming! Roses are incredibly hardy plants, and only have some basic needs. Click below for more details.
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Roses need regular watering to survive.
In the summer this can be up to twice a day, in the winter once a week is sufficient.
Please see our watering guide for more details and top tips from our expert Rose Care Team!

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So that your rose can access all the nutrients it needs to thrive, we recommend the use of rose feed throughout the year.
Rose feed is available in both granular and liquid forms, and can be added to the soil or sprayed directly on the leaves depending on the product.
We sell rose feed in our Protect & Grow range, in both granular and foliar spray forms. Please see product details for more information, and always follow the application and dosage instructions.
Please see our feeding guide for more information and top tips from our expert Rose Care Team!

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If your rose has arrived in a 5.5L container, we’d recommend planting or repotting before the end of the current season.
If your rose has arrived in a willow basket, it will be happy to stay in it for up to two years.
To plant or repot, use a good quality compost such as John Innes No.3 or a Rose, Tree & Shrub compost. For more information on planting and repotting please see our guide by our expert Rose Care Team.

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To encourage roses to flower more, you can deadhead blooms once they have gone past their best. This only needs to be done in the flowering season. For more information, please see our deadheading guide from our expert Rose Care Team.
To keep roses in optimum health, they benefit from a prune once or twice a year. Please see our pruning guide from our expert Rose Care Team for more information and top tips.

FAQs: #
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We’d always recommend that roses are unpacked fully from their boxes as soon as possible, as they are outdoor plants that need fresh air and natural daylight to thrive.
All our packaging is designed so that you can open it without damaging it, therefore giving you the choice to put the rose back inside for ease of transport and gifting. Please see our packaging information for more details.
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Yes! We try to be as sustainable as possible and don’t use single use plastics.
All the boxing materials and strapping is cardboard and can be recycled with your normal household recycling.
If you’ve received a potted rose, the protective bag around the pot is biodegradable and the pot itself is recyclable.
As always, please check your local household recycling services and restrictions.
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If your rose has arrived in a 5.5L container, we’d recommend planting or repotting before the end of the current season.
If your rose has arrived in a willow basket, it will be happy to stay in it for up to two years.
To plant or repot, use a good quality compost such as John Innes No.3 or a Rose, Tree & Shrub compost. For more information on planting and repotting please see our guide.
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No, please do not keep your rose inside at any point of the year. Our roses are fully hardy and need to be outside all year round. Bringing them inside, or even sheltering them in a garden shed over the winter, will disrupt the growing cycle and affect the health of your rose.
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Yes! Roses are fully hardy plants and need to be outside all year round. Bringing them inside, even into a garden shed/greenhouse for shelter, will disrupt their growing cycle and affect the health of your rose.
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Yes, roses are outdoor plants and will be perfectly fine even in bright sunny weather. Make sure you are giving your rose plenty of water, up to twice a day in extreme heat. To reduce any chance of scorching the leaves, water under the canopy, ideally early morning and late evening.
If any leaves/blooms do get a little crispy – don’t panic! Simply remove them, and the rose will re-grow. As long as you are watering your rose sufficiently it will still be healthy.
Further Information #
Would you like more information about caring for your roses? See here for more handy how-to guides and other rose care information from our expert Rose Care Team.
- How To: Unpack Your Rose
- How To: Water Your Rose
- How To: Feed Your Rose
- How To: Plant Your Rose
- How To: Deadhead Your Rose
- How To: Prune Your Rose
- How Will My Rose Look Throughout The Year?
- Month-By-Month Rose Care Advice
- Common Rose Problems & Solutions
Alternatively, contact us and our knowledgeable team will be happy to help!
Rose Care Supplies & Equipment #
We have a range of rose care essentials, carefully chosen to make caring for your rose straightforward and hassle-free.
From our specially formulated Protect & Grow Rose Feed range, to RHS endorsed gloves and pruners, rose care has never been so simple!

Keep in Touch #
We hope that you love the rose you have just received! Customer feedback is incredibly important to a small, family-run business such as ourselves. If something doesn’t quite meet expectations, please get in touch so we can have the opportunity to put it right. If you love your rose, please consider leaving a review so we can continue to spread the joy of roses!
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